FAQs

Frequently Asked Question by Customers

How long does delivery take?

Punjab: 1–2 working days
Rest of Pakistan: 3–5 working days

How quickly do you process orders?
Orders are processed and dispatched within 12 hours after confirmation.

Can delivery be delayed?
Yes, delays may occur due to:

Stock availability
Courier load
Weather conditions
Political or public disturbances
We will update you promptly in case of delays

What is your return policy?
Our return and refund policy lasts for 7 days. If 7 days have passed since your purchase, we cannot offer a full refund or exchange.

When am I eligible for a return?
You can request a return within 7 days of receiving your item if:

The product is damaged, defective, or not as described.
The item is unopened, unused, and in its original packaging.

How do I initiate a return?
Email us at biznisboy6@gmail.com with:

Your order number
A brief description of the issue
Photos (if applicable)
We’ll provide return instructions once your request is approved.

What should I do if I receive a damaged or incorrect product?
Please inspect your order upon delivery and contact us immediately at biznisboy6@gmail.com, so that we can resolve the issue promptly.